Report a problem
State your platform, your connection type and exactly what appears: the diagnosis will be far quicker.
Suggest an idea
A feature you are missing? Users’ suggestions really do steer the next versions.
Account and data
To request an account deletion, write from the address linked to it. See the privacy policy.
FAQ
Frequently asked questions
The questions we are asked most often about AICKO IPTV.
How soon will I get a reply?
Usually within 24 to 48 hours. A precise message — platform, connection type, the error shown — almost always allows an answer on the first exchange.
What should I include when reporting a technical problem?
Three things: your platform (iOS, Android, Windows or television), your connection type (Xtream Codes or M3U), and exactly what appears on screen. Say too whether the problem affects one channel or all of them.
Can support provide or repair my IPTV subscription?
No. AICKO IPTV is a player: we sell no subscription and have access to no provider’s server. For expired access or an unavailable stream, contact your provider.
How do I request my account be deleted?
Write to aicko@muslim-alim.com from the address linked to your account. The full procedure is in the privacy policy.
